Legal

Privacy policy

1) Introduction and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about the handling of your personal data when you use our website. Personal data in this context is all data by which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Ustomed Instrumente GmbH & Co. KG, Bischof-Sproll Str. 2, 78532 Tuttlingen, Deutschland, Tel.: +49 7461/9 65 85-0, E-Mail: oliver.keuffel@ustomed.de. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

2) Data Collection When Visiting Our Website

2.1 When you use our website for information purposes only, i.e. if you do not register or otherwise transmit information to us, we only collect such data as your browser transmits to the page server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website
Date and time at the moment of access
Amount of data sent in bytes
Source/reference from which you reached the page
Browser used
Operating system used
IP address used (where applicable: in anonymized form)

The processing is carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively should concrete indications point to unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.

3) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your end device. Some of these cookies are automatically deleted again after closing the browser (so-called "session cookies"), while some of these cookies remain on your end device for longer and enable page settings to be saved (so-called "persistent cookies"). In the latter case, you can find the storage duration in the overview of the cookie settings of your web browser.

If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 (1) lit. b GDPR either for the performance of the contract, in accordance with Art. 6 (1) lit. a GDPR in the event of consent having been given, or in accordance with Art. 6 (1) lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

You can set your browser in such a way that you are informed about the setting of cookies and can decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be limited.

4) Contacting Us

4.1 Calendly

For the provision of an online appointment booking function, we use the services of the following provider: Calendly, LLC, BB&T Tower, 271 17th St NW, Atlanta, GA 30363, USA

For the purpose of appointment allocation, your first and last name as well as your email address (and, where applicable, your telephone number if a telephone appointment is desired) are collected in accordance with Art. 6 (1) lit. b GDPR and, in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in effective customer management and efficient appointment administration, transmitted to the provider and stored there for the organization of appointments.

After the appointment has been held or after the agreed appointment period has expired, your data will be deleted by the provider.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

4.2 When you contact us (e.g. via contact form or email), personal data is processed – exclusively for the purpose of processing and responding to your inquiry and only to the extent necessary for this.

The legal basis for processing this data is our legitimate interest in responding to your inquiry in accordance with Art. 6 (1) lit. f GDPR. If your contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 (1) lit. b GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that no statutory retention obligations conflict with deletion.

5) Data Processing When Opening a Customer Account

In accordance with Art. 6 (1) lit. b GDPR, personal data will furthermore be collected and processed to the extent necessary in each case if you provide it to us when opening a customer account. Which data is required for opening an account can be found in the input mask of the corresponding form on our website.

Deletion of your customer account is possible at any time and can be effected by sending a message to the above-mentioned address of the controller. After deletion of your customer account, your data will be deleted, provided that all contracts concluded via the account have been completely processed, no statutory retention periods conflict with deletion and no legitimate interest on our part in continued storage persists.

6) Use of Customer Data for Direct Marketing

6.1 Registration for our email newsletter

If you register for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. The provision of further data is voluntary and will be used to address you personally. We use the so-called double opt-in procedure for sending the newsletter, which ensures that you will only receive the newsletter once you have expressly confirmed your consent to receiving the newsletter by clicking on a verification link sent to the email address provided.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 (1) lit. a GDPR. In doing so, we store your IP address entered by the Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later point in time. The data collected by us when you register for the newsletter is used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the beginning. After unsubscribing, your email address will be deleted from our newsletter distribution list without delay, unless you have expressly consented to further use of your data or we reserve the right to use your data in a manner that goes beyond this, which is permitted by law and about which we inform you in this declaration.

6.2 Sending the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers by email for goods or services from our range similar to those already purchased. Pursuant to § 7 (3) UWG, we do not need to obtain separate consent from you for this. In this respect, the data processing is carried out solely on the basis of our legitimate interest in personalized direct marketing in accordance with Art. 6 (1) lit. f GDPR. If you have initially objected to the use of your email address for this purpose, we will not send you any emails.

You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by notifying the controller named at the beginning. You will only incur transmission costs in accordance with the basic rates for this. After receipt of your objection, the use of your email address for advertising purposes will cease without delay.

6.3 Goods availability notification by email

For temporarily unavailable items, you can register to receive goods availability notifications by email. In doing so, we will send you a one-time message by email about the availability of the respective item selected by you. The only mandatory information for sending this notification is your email address. The provision of further data is voluntary and may be used to address you personally. We use the so-called double opt-in procedure for sending the email, which ensures that you will only receive a notification once you have expressly confirmed your consent in this regard by clicking on a verification link sent to the email address provided.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 (1) lit. a GDPR. In doing so, we store your IP address entered by the Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later point in time. The data collected by us when you register for our email notification service on goods availability is used strictly for the intended purpose.

You can unsubscribe from the availability notifications at any time by sending a corresponding message to the controller named at the beginning. After unsubscribing, your email address will be deleted without delay from our distribution list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data in a manner that goes beyond this, which is permitted by law and about which we inform you in this declaration.

7) Data Processing for Order Handling

7.1 Insofar as necessary for contract processing for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 (1) lit. b GDPR.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data you provided when placing the order (name, address, email address) in order to inform you personally, within the framework of our statutory information obligations pursuant to Art. 6 (1) lit. c GDPR, via a suitable means of communication (for instance by post or by email) about upcoming updates within the legally stipulated period. Your contact data will be used strictly for the intended purpose of notifications about updates owed by us and will only be processed by us for this purpose to the extent necessary for the respective information.

To process your order, we also work with the service provider(s) listed below, who support us in whole or in part in the performance of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

7.2 Use of payment service providers (payment services)

- Apple Pay

If you choose the payment method "Apple Pay" of Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Irland, the payment is processed via the "Apple Pay" function of your end device operated with iOS, watchOS or macOS by charging a payment card stored with "Apple Pay". Apple Pay uses security functions integrated into the hardware and software of your device to protect your transactions. To authorize a payment, it is therefore necessary to enter a code previously defined by you and to verify it by means of the "Face ID" or "Touch ID" function of your end device.

For the purpose of payment processing, the information you provide during the ordering process, together with the information about your order, is passed on to Apple in encrypted form. Apple then encrypts this data again with a developer-specific key before the data is transmitted to the payment service provider of the payment card stored in Apple Pay in order to execute the payment. The encryption ensures that only the website through which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the originating website to confirm the success of the payment.

If personal data is processed in the course of the transmissions described, the processing is carried out exclusively for the purpose of payment processing in accordance with Art. 6 (1) lit. b GDPR.

Apple retains anonymized transaction data, including the approximate purchase amount, the approximate date and time, and an indication of whether the transaction was completed successfully. The anonymization completely rules out any identification of individuals. Apple uses the anonymized data to improve "Apple Pay" and other Apple products and services.

If you use Apple Pay on the iPhone or the Apple Watch to complete a purchase that you made via Safari on the Mac, the Mac and the authorization device communicate via an encrypted channel on the Apple servers. Apple does not process or store any of this information in a format that can identify you. You can disable the ability to use Apple Pay on your Mac in the settings of your iPhone. Go to "Wallet & Apple Pay" and disable "Allow Payments on Mac".

Further information on data protection with Apple Pay can be found at the following Internet address: https://support.apple.com/de-de/HT203027
- Klarna

One or more online payment methods of the following provider are available on this website: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Schweden

If you select a payment method of the provider for which you make an advance payment (for instance credit card payment), your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information on the content of your order will be passed on to the provider in accordance with Art. 6 (1) lit. b GDPR. In this case, your data will be passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this.

If you select a payment method for which the provider makes an advance payment (for instance purchase on invoice or installment purchase, or direct debit), you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, email address, telephone number, and, where applicable, data relating to an alternative means of payment).

In order to safeguard our legitimate interest in determining the solvency of our customers, this data is forwarded by us to the provider in accordance with Art. 6 (1) lit. f GDPR for the purpose of a credit check. On the basis of the personal data provided by you as well as further data (such as shopping cart, invoice amount, order history, payment experiences), the provider checks whether the payment option selected by you can be granted with regard to payment and/or bad debt risks.

For the decision within the scope of the application review, in addition to provider-internal criteria, identity and creditworthiness information from the following credit agencies may also be included in accordance with Art. 6 (1) lit. f GDPR:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of the score values incorporates, among other things, but not exclusively, address data.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may remain entitled to process your personal data insofar as this is necessary for contractual payment processing.
- Paypal

One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxemburg

If you select a payment method of the provider for which you make an advance payment, your payment data provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information on the content of your order will be passed on to the provider in accordance with Art. 6 (1) lit. b GDPR. In this case, your data will be passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this.

If you select a payment method for which we make an advance payment, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, email address, telephone number, and, where applicable, data relating to an alternative means of payment).

In order to safeguard our legitimate interest in determining your solvency in such cases, this data is forwarded by us to the provider in accordance with Art. 6 (1) lit. f GDPR for the purpose of a credit check. On the basis of the personal data provided by you as well as further data (such as shopping cart, invoice amount, order history, payment experiences), the provider checks whether the payment option selected by you can be granted with regard to payment and/or bad debt risks.

One or more online payment methods of the following provider are available on this website: SOFORT GmbH, Theresienhöhe 12, 80339 München, Deutschland

8) Web Analysis Services

Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analysis service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland ("Google"), which enables an analysis of your use of our website.

By default, when you visit the website, Google (Universal) Analytics sets cookies, which are stored as small text modules on your end device and collect certain information. The scope of this information also includes your IP address, which is, however, truncated by Google by the last digits in order to exclude direct personal identifiability.

The information is transferred to Google servers and further processed there. In this context, transfers to Google LLC based in the USA are also possible.

Google uses the collected information on our behalf to evaluate your use of the website, to compile reports on website activities for us and to provide further services associated with website use and Internet use. The truncated IP address transmitted by your browser within the scope of Google Analytics is not merged with other data from Google. The data collected within the scope of the use of Google (Universal) Analytics is stored for a period of two months and subsequently deleted.

All processing operations described above, in particular the setting of cookies on the end device used, will only take place if you have given us your express consent to this in accordance with Art. 6 (1) lit. a GDPR.
Without your consent, Google (Universal) Analytics will not be used during your visit to the site. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with Google, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

Further legal information on Google (Universal) Analytics can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic characteristics
Google (Universal) Analytics uses the special function "demographic characteristics" and can use it to create statistics that make statements about the age, gender and interests of site visitors. This is done by analyzing advertising and information from third-party providers. This allows target groups for marketing activities to be identified. However, the data collected cannot be assigned to a specific person and is deleted after being stored for a period of two months.

Google Signals
As an extension to Google (Universal) Analytics, Google Signals may be used on this website to have cross-device reports created. If you have activated personalized ads and have linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6 (1) lit. a GDPR, analyze your usage behavior across devices and create database models, including for cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop the cross-device analysis, you can deactivate the "Personalized advertising" function in the settings of your Google account. To do so, follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=de Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google (Universal) Analytics, the "UserIDs" function may be used on this website. If you have consented to the use of Google (Universal) Analytics pursuant to Art. 6 (1) lit. a GDPR, have set up an account on this website and log in with this account on various devices, your activities, including conversions, can be analyzed across devices.

9) Retargeting/ Remarketing and Conversion Tracking

9.1 Meta Pixel with Advanced Matching

Within our online offer, we use the service "Meta Pixel" of the following provider in advanced matching mode: Meta Platforms Ireland Limited, 4 Grand Canal Quare, Dublin 2, Irland ("Meta")

If a user clicks on an advertisement placed by us on Facebook or Instagram, the URL of our linked page is extended by a parameter with the help of "Meta Pixel". After forwarding, this URL parameter is then entered into the user's browser by a cookie that our linked page itself sets. In addition, this cookie collects specific customer data such as the email address that we collect on our website linked to the Facebook or Instagram ad during processes such as purchase completions, account logins or registrations (advanced matching). The cookie is then read and enables the transmission of the data, including the specific customer data, to Meta.

We use "Meta Pixel" with advanced matching to make our advertisements (so-called "ads") on Facebook and/or Instagram more effective and to ensure that they correspond to the interests of users or have certain characteristics (e.g. interests in certain topics or products, which are determined on the basis of the websites visited), which we transmit to Meta (so-called "custom audiences").

In addition, we analyze the effectiveness of our advertisements by tracking whether users were redirected to our website after clicking on an advertisement (conversion). Compared to the standard variant of "Meta Pixel", the advanced matching function helps us to better measure the effectiveness of our advertising campaigns by capturing more attributed conversions.

All transmitted data is stored and processed by Meta, so that an assignment to the respective user profile is possible and Meta can use the data for its own advertising purposes in accordance with Meta's data usage policy (https://www.facebook.com/about/privacy/). The data may enable Meta and its partners to place advertisements on and outside of Facebook.

All processing operations described above, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent to this in accordance with Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

The information generated by Meta is usually transferred to a Meta server and stored there; in this context, a transfer to servers of Meta Platforms Inc. in the USA may also occur.

9.2 Google Ads Remarketing

This website uses retargeting technology of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland

For this purpose, Google sets a cookie in the browser of your end device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. Any data processing beyond this will only take place if you have consented, vis-à-vis Google, to your Internet and app browsing history being linked by Google with your Google account and to information from your Google account being used to personalize ads that you view on the web. In this case, if you are logged in to Google during your visit to our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to form target groups. Within the scope of the use of Google Ads Remarketing, personal data may also be transmitted to the servers of Google LLC. in the USA.

All processing operations described above, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent to this in accordance with Art. 6 (1) lit. a GDPR. Without this consent, retargeting technology will not be used during your visit to the site.

You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website.

Details on the processing operations initiated by Google and on Google's handling of data from websites can be found here: https://policies.google.com/technologies/partner-sites

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

10) Site Functionalities

10.1 Instagram plugins

Plugins of the social network of the following provider are used on our website: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Irland

These plugins enable direct interactions with content on the social network.

In order to increase the protection of your data when visiting our website, the plugins are initially deactivated and integrated into the site by means of a so-called "2-click" or "Shariff" solution.

This integration ensures that when a page of our website containing such plugins is called up, no connection is yet established with the provider's servers.

Only when you activate the plugins and thereby give your consent to the data transmission in accordance with Art. 6 (1) lit. a GDPR does your browser establish a direct connection to the provider's servers. In this process, regardless of whether you are logged into an existing user profile, information about the end device you are using (including your IP address), your browser and your page history is transmitted to the provider to a certain extent and, where applicable, further processed there.

If you are logged into an existing user profile on the provider's social network, information about interactions carried out via the plugins will also be published there and displayed to your contacts.
You can revoke your consent at any time by deactivating the activated plugin by clicking on it again. However, the revocation has no effect on the data that has already been transmitted to the provider.

Data may also be transferred to: Meta Platforms Inc., USA

We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

10.2 Vimeo

This website uses plugins for displaying and playing videos of the following provider: Vimeo.com, Inc., 330 West 34th Street, 10th Floor, New York, NY 10001, USA

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers in order to load the plugin. In this process, certain information, including your IP address, is transmitted to the provider.

If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, to create playback statistics and to prevent abusive behavior.

If you are logged into a user account with the provider during your visit to the site, your data will be directly assigned to your account when you click on a video. If you do not wish your data to be assigned to your account, you must log out before pressing the play button.

All of the aforementioned processing operations, in particular the setting of cookies for reading information on the end device used, will only take place if you have given us your express consent to this in accordance with Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service via the "Cookie Consent Tool" provided on the website.

10.3 Wistia

This website uses plugins for displaying and playing videos of the following provider: Wistia, Inc.,17 Tudor Street, Cambridge, Massachusetts, 02139 USA

If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, to create playback statistics and to prevent abusive behavior.

10.4 Youtube

This website uses plugins for displaying and playing videos of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland

Data may also be transferred to: Google LLC., USA

If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, to create playback statistics and to prevent abusive behavior.

10.5 Trusted Shops Trustbadge

Graphic elements of the following provider are integrated on our website to display external customer reviews and/or an externally awarded quality seal: Trusted Shops AG, Subbelrather Str. 15C, 50823 Köln, Deutschland

When you call up a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider's servers in order to load the elements properly. In this process, certain browser information, including your IP address, is transmitted to the provider.

If personal data is also processed in this context, this is done in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in the optimal marketing of our offer and the appealing design of our website.

In the event of an online order placed with us, further processing operations may take place.

Thus, subject to your express consent in accordance with Art. 6 (1) lit. a GDPR, after completion of an order, your order information (order total, order number, purchased product, if applicable) as well as your email address will be transmitted to the provider in encrypted form via the Trustbadge in order to check an existing registration for the provider's services (in particular the "buyer protection") and, where applicable, to enable a new registration.

In the event of an established existing registration or in the event of a new registration with the provider for its services (in particular the buyer protection), your order information (order total, order number, purchased product) as well as your email address will be transmitted to the provider on the basis of the contractual agreement with the provider in accordance with Art. 6 (1) lit. b GDPR and further processed by the provider in order to provide the services (in particular the buyer protection).

We are jointly responsible with the provider for the processing operations described above in accordance with Art. 26 GDPR. The agreement on joint controllership can be viewed here: https://help.etrusted.com/hc/de/articles/4402587369105-Vertrag-%C3%BCber-die-gemeinsame-Verantwortlichkeit-nach-DSGVO

10.6 Apple Maps

This website uses an online map service of the following provider: Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Irland

The online map service is a tool for displaying interactive maps in order to visually present geographical information. Through the use of this service, our location is displayed to you and any geolocation is facilitated.

Already when you call up those subpages in which the provider's map is embedded, information about your use of our website (such as your IP address) is transmitted to the provider's servers and stored there.

The processing of your personal data is carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in the needs-based design of our website. If you do not agree to the future transmission of your data to the provider, it is possible to completely deactivate the provider's online map service by switching off the JavaScript application in your browser. The online map service on this website can then no longer be used.

Insofar as legally required, we have obtained your consent in accordance with Art. 6 (1) lit. a GDPR to the processing of your data as described above. You can revoke your consent at any time with effect for the future. To exercise your revocation, please follow the option for lodging an objection described above.

For the transmission of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.

10.7 Google Maps

This website uses an online map service of the following provider: Google Maps (API) of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland ("Google").

Google Maps is a web service for displaying interactive maps in order to visually present geographical information. Through the use of this service, our location is displayed to you and any journey to us is facilitated.

Already when you call up those subpages in which the Google Maps map is embedded, information about your use of our website (such as your IP address) is transmitted to Google servers and stored there; this may also involve a transmission to the servers of Google LLC. in the USA. This takes place regardless of whether Google provides a user account via which you are logged in or whether a user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not wish your data to be assigned to your Google profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them.

The collection, storage and evaluation are carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of Google's legitimate interest in displaying personalized advertising, market research and/or the needs-based design of Google websites. You have a right to object to the creation of these user profiles, whereby you must contact Google to exercise it. If you do not agree to the future transmission of your data to Google within the scope of the use of Google Maps, it is also possible to completely deactivate the Google Maps web service by switching off the JavaScript application in your browser. Google Maps, and thus also the map display on this website, can then not be used.

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/

10.8 Google Customer Reviews (formerly Google Trusted Stores program)

We cooperate with Google within the scope of the "Google Customer Reviews" program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland ("Google"). This program gives us the opportunity to obtain customer reviews from users of our website. Here, after making a purchase on our website, you will be asked whether you would like to take part in an email survey by Google.

If you give your consent in accordance with Art. 6 (1) lit. a GDPR, we will transmit your email address to Google. You will receive an email from Google Customer Reviews asking you to rate the purchase experience on our website. The review you submit will then be combined with our other reviews and displayed in our Google Customer Reviews logo as well as in our Merchant Center dashboard. In addition, your review will be used for Google Seller Ratings. Within the scope of the use of Google Customer Reviews, personal data may also be transmitted to the servers of Google LLC. in the USA.

You can revoke your consent at any time by sending a message to the controller responsible for data processing or to Google.

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/

11) Tools and Miscellaneous

Cookie Consent Tool

This website uses a so-called "Cookie Consent Tool" to obtain effective user consent for cookies and cookie-based applications that require consent. The "Cookie Consent Tool" is displayed to users when they call up the site in the form of an interactive user interface, on which consent for certain cookies and/or cookie-based applications can be given by ticking checkboxes. Through the use of the tool, all cookies/services requiring consent are only loaded if the respective user grants the corresponding consent by ticking the checkbox. This ensures that such cookies are only set on the respective end device of the user if consent has been given.

The tool sets technically necessary cookies in order to save your cookie preferences. Personal user data is generally not processed in this context.

If, in individual cases, personal data (such as the IP address) is nevertheless processed for the purpose of storing, assigning or logging cookie settings, this is done in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.

A further legal basis for the processing is Art. 6 (1) lit. c GDPR. As the controller, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.

Where necessary, we have concluded a data processing agreement with the provider, which ensures the protection of our site visitors' data and prohibits unauthorized disclosure to third parties.

Further information on the operator and the setting options of the Cookie Consent Tool can be found directly in the corresponding user interface on our website.

12) Rights of the Data Subject

12.1 The applicable data protection law grants you the following data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis cited for the respective conditions of exercise:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to notification pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to revoke consent given pursuant to Art. 7 (3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

12.2 RIGHT TO OBJECT

IF, WITHIN THE SCOPE OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

13) Duration of Storage of Personal Data

The duration of the storage of personal data is determined on the basis of the respective legal basis, the purpose of processing and – where relevant – additionally on the basis of the respective statutory retention period (e.g. retention periods under commercial and tax law).

When personal data is processed on the basis of express consent pursuant to Art. 6 (1) lit. a GDPR, the data concerned will be stored until you revoke your consent.

If statutory retention periods exist for data that is processed within the scope of legal or quasi-legal obligations on the basis of Art. 6 (1) lit. b GDPR, this data will be routinely deleted after expiry of the retention periods, provided that it is no longer required for the performance or initiation of a contract and/or no legitimate interest on our part in continued storage persists.

When personal data is processed on the basis of Art. 6 (1) lit. f GDPR, this data will be stored until you exercise your right to object pursuant to Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.

When personal data is processed for the purpose of direct marketing on the basis of Art. 6 (1) lit. f GDPR, this data will be stored until you exercise your right to object pursuant to Art. 21 (2) GDPR.

Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.